For many commercial sites, the pump station is the heart of the business. Don't let a mechanical failure cause an expensive shutdown or an environmental disaster.
If your commercial site or apartment block is situated below the level of the main sewer, you likely rely on a pump station to move sewage or surface water up to the public network. This makes the pump station the virtual 'heart' of your property's infrastructure. If it stops beating, the entire system can back up in minutes. Regular, professional servicing is not an option—it's a critical operational requirement.
The Anatomy of a Failure
A pump station consists of a 'wet well' where waste accumulates, one or more powerful submersible pumps, and a control panel that tells them when to work. Over time, grease, silt, and foreign objects (like wet wipes) accumulate in the well. This can clog the pump impellers, burn out motors, or jam the float switches that trigger the pumps. When a pump jams, the water level rises until it hits the high-level alarm—at which point you are only a few hours away from a flood.
The Cost of Neglect vs. Maintenance
The cost of a scheduled bi-annual service is a tiny fraction of the cost of an emergency failure. If a pump burns out on a Friday afternoon, you are looking at specialized emergency call-out fees, the cost of a temporary hire pump, and the potential for a vacuum tanker to stay on-site to keep the well from overflowing. For businesses like restaurants, hotels, or retail parks, a pump failure can force a total shutdown, leading to thousands in lost revenue and potential damage to your reputation.
What Our Service Includes
A Call2Drain pump station service is a comprehensive health check. We use our vacuum tankers to clear any settled silt and grease from the well. We then lift the pumps out to inspect the impellers for wear and check the mechanical seals. We test the electrical insulation of the motors and ensure the control panel is functioning correctly, including its emergency backup alerts. We leave you with a full service report, detailing the condition of your assets for your insurance and facilities management records.
Proactive Protection
Don't wait for the high-level alarm to sound. Our team can set up a custom maintenance schedule tailored to your site's usage and the age of your pumps. We also offer 24/7 monitoring solutions that can alert us the second a pump stops working, often allowing us to fix the issue before you even know there's a problem. Protect your business with professional pump maintenance from Tunbridge Wells' drainage experts.