Our Story
Two decades fixing Kent, Surrey, Sussex, Essex & London’s drains the right way
Family-run, locally-based, fully-accredited. Call2Drain has been the drainage call that Kent, Surrey, Sussex, Essex & London homeowners, landlords and businesses trust since 2005 — with the engineers, jetters and tankers to back it up.
Who We Are
A specialist drainage firm, not a generalist plumber
Call2Drain was set up because Kent, Surrey, Sussex, Essex & London needed a drainage company that would actually show up. We do not chase boiler installs or fit bathroom suites. Drains, tanks, surveys and repairs — that is what we do, all day, every day.
Today we run a fleet of jetting vans, vacuum tankers and CCTV-equipped survey vehicles out of our Kent, Surrey, Sussex, Essex & London base, with crews positioned across Kent, Surrey, Sussex, Essex & London so that emergencies get a 90-minute response from Sevenoaks to Dartford.
Every engineer on the team is trained in confined-space entry, water-jetting and CCTV interpretation. SSIP, CHAS and Water Jetting Association accreditations are kept current — independently audited, not self-certified.
What We Stand For
Four values, never compromised
Show Up
Phones answered 24/7 by a real engineer. If we say we will be there in 90 minutes, we will be — or you hear from us before that window expires.
Price Up-Front
A written quote before any work starts. No mystery call-out fees, no inflated bills once the truck is parked.
Fix Once
Permanent solutions over quick patches. If a CCTV survey shows a deeper issue, we explain it with video — and let you decide.
Leave it Tidy
Drain covers replaced, work area washed down, debris removed. You should not be able to tell we were there — except the drain works.
Accreditations
Independently audited, fully insured
Our accreditations are not website badges — they are independent audits we sit each year, covering safety, training, environmental compliance and competence with high-pressure water jetting equipment.
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SSIP — Safety Schemes in ProcurementPre-qualifies us to work on contractor frameworks, housing associations and large commercial sites without re-auditing.
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CHAS — Contractors Health & SafetyUK standard for occupational health and safety in contracting. Mandatory for most local-authority and public-sector clients.
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WJA — Water Jetting AssociationTrade body for safe, professional high-pressure water jetting. All our jetting engineers hold current City & Guilds-accredited certificates.
Insurance & Compliance
Cover that protects you, not just us
- £10M public liability insurance
- £5M employer’s liability insurance
- Professional indemnity insurance for CCTV reporting
- Environment Agency waste-carrier licence
- GDPR-compliant photo and video reporting
- Confined-space-entry trained crews
Ready to get the drain seen to?
Call Call2Drain on 01892 571 555, message us on WhatsApp, or send your details and we will be back to you within minutes.