Why Choose Call2Drain
Eight reasons Kent, Surrey, Sussex, Essex & London calls us first
Plenty of drainage companies put a 24/7 number on their website. Almost none answer the phone at 2am, turn up within 90 minutes, and stick to the price they quoted. Here is what makes Call2Drain different.
Engineers answer the phone — not a call centre
Every call to 01892 571 555 goes through to a working Call2Drain engineer, day or night. They diagnose the issue with you, quote on the spot, and dispatch the right truck.
Within 90-minute response, written into our SLA
We commit to attending emergencies anywhere in our priority Kent, Surrey, Sussex, Essex & London towns within 90 minutes. If we cannot meet that window, we tell you before you book — never after.
Fixed transparent pricing
A written quote before any work starts, based on the job — not how desperate you sound. No hidden call-out fees. No bill surprises once the truck is parked on your drive.
Photo and video evidence of every defect
Our CCTV-equipped survey vehicles record every drain we inspect. You see the footage, you decide what gets fixed. Reports are emailed within 24 hours of the visit.
SSIP, CHAS and WJA accredited
Independently audited each year for safety, training and water-jetting competence. Mandatory for housing-association and local-authority work — and a sign of how we approach domestic jobs too.
Fleet of jetting vans and vacuum tankers
High-pressure jetting units up to 4,000 psi. Vacuum tankers ranging from 1,800 to 7,000 gallons. CCTV crawler cameras for full structural surveys. The right tool, every job, first visit.
12-month repair guarantee
Every repair we make — patch lining, root cutting, joint sealing, replacement sections — comes with a 12-month workmanship guarantee. If the issue returns, we come back at no charge.
100+ five-star reviews across Kent, Surrey, Sussex, Essex & London
20 years of consistent five-star feedback on Checkatrade, Google and Trustpilot. Most new Call2Drain customers come from neighbours, family or property managers who have used us before.
The Difference
Call2Drain vs the typical ‘24/7’ drainage company
Convinced?
Call Call2Drain on 01892 571 555 — within 90 minutes we’ll be diagnosing your drain, not selling you something.